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Yes! You can send an email to email@example.com and our customerservice team will assist you to change the address accordingly.
For order below SGD30, the delivery fee is SGD 3.99; While for order above SGD 30, It’s FREEDELIVERY!
LULUHOME currently ships to any street address in Singapore,excluding restricted areas e.g. Pulau Ubin.
All orders will be processed and deliveredto the customers within the next 3-5 working days after the order is confirmed.
Most of the parcels will be deliver by Ninjavan and they do provideafter 6PM delivery and Saturday delivery. You can let us know your preferabledelivery time range under “Special instructions for seller” in your Shopping Cart page andwe will try our best to meet your request.
For order tracking, kindly input trackingnumber by https://www.ninjavan.co/en-sg/
Currently we have warehouse, but no displayset for viewing.
I received my order and its defective.
Oh dear! We are so sorry that the item(s) didn’t reach you in a goodcondition. But No worries, just send us an email to firstname.lastname@example.org our customer team will arrange replacement(s) accordingly.
Oh No! We are so sorry about our mistakes. Please send us an email email@example.com our customer team will arrange exchange accordingly.
Placed anorder but change your mind? No worries! You can cancel your order with noadditional charge and receive a full refund of the item(s) you wish to cancel.Refund will be made to the same method of payment as the original payment.Unfortunately, after you have received an email confirming your order delivery,delivery costs will be non-refundable and there is a restocking fee at 15% ofthe price you paid for the item. As such, you will be refunded the followingamount: